Help Center
Frequently Asked Questions
Find answers to common questions about Hair Styling AI, our features, and how to get the most out of your experience.
General
Hair Styling AI is an AI-powered platform that helps you discover and visualize new hairstyles, haircuts, and hair colors. Upload a photo and see how different looks would suit you before committing to a change.
Our AI analyzes your facial features, face shape, and skin tone from your uploaded photo, then realistically applies the selected hairstyle or hair color to show you an accurate preview of how it would look on you.
You can browse our hairstyle guides, haircut inspiration, and hair color recommendations without an account. However, to use the AI try-on feature, you'll need to sign up for a free account.
Hair Styling AI works on all modern browsers including Chrome, Safari, Firefox, and Edge. Our platform is fully responsive and works on desktops, tablets, and mobile devices. We also have an iOS app available on the App Store.
Yes! Hair Styling AI is available as an iOS app on the App Store. You can try on hairstyles, hair colors, and get personalized recommendations right from your phone.
AI Try-On
For the best results, use a clear, front-facing photo with good lighting. Make sure your face is fully visible without sunglasses or heavy shadows. A neutral background helps the AI produce more accurate results.
Yes! You can try on different hairstyles, haircuts, and hair colors separately or combine them. Our AI lets you experiment with complete makeover looks to find your perfect style.
Our AI produces highly realistic previews that take into account your face shape, skin tone, and features. While results are meant to give you a strong visual idea, slight variations may occur in real life depending on your hair texture and stylist.
Yes, you can save your favorite try-on results to your profile and download high-quality images to share with your stylist or friends.
Subscription & Billing
We offer a monthly plan and an annual plan. The annual plan lets you save 30% compared to paying month-by-month. Both plans include unlimited AI try-ons.
Yes! Our free plan gives you access to all 600+ hairstyle, haircut, and hair color guides, plus the face shape detector, hair color matcher, and skin tone analyzer. You also get 3 free AI try-ons to experience the technology.
Absolutely. You can cancel your subscription at any time from your profile page. You'll continue to have access to premium features until the end of your current billing period.
Due to the high operational costs of running AI and the digital nature of our service, we generally do not offer refunds. However, if you never used the platform, you can email us at support@hairstylingai.com and we'll review your case.
We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as Apple Pay. All payments are processed securely through Stripe.
Privacy & Security
Your privacy is our priority. Photos you upload are used solely to generate your AI try-on results. We do not sell, share, or use your photos for any other purpose. You can delete your uploaded photos at any time from your profile.
Yes. We use industry-standard encryption and security practices to protect your data. We never share your personal information with third parties for marketing purposes. For full details, please review our Privacy Policy.
Yes. You can request full account deletion at any time by contacting us at support@hairstylingai.com. We will permanently delete your account, uploaded photos, and all associated data.
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